Terms of service

Effective Date: 2025

1. Introduction
Welcome to lemonybrands.com! By accessing or using our website, you agree to be bound by these Terms and Conditions. Please read them carefully before making a purchase. If you do not agree with these terms, please refrain from using our site.

2. General Information
LEMONY is an Australian-based online fashion retailer. We reserve the right to update, modify, or change these Terms and Conditions at any time, and any such changes will be posted on this page.

3. Products and Pricing
While we make every effort to ensure that product descriptions, images, and prices are accurate, errors may occasionally occur. We reserve the right to correct any errors or inaccuracies and to update prices without prior notice. All prices are listed in Australian Dollars (AUD) and exclude GST unless stated otherwise.

4. Order Confirmation and Payment
Upon placing an order, you will receive an email confirming receipt of your order. This email is not an acceptance of your order, and the contract for purchase will only be formed when the payment has been processed, and the item is dispatched.

5. Shipping and Delivery
We offer Australia-wide shipping. Delivery times and fees will vary depending on your location. Shipping costs are calculated at checkout, and we offer free standard shipping on orders over $150 AUD (excluding GST). 

6. Returns and Exchanges
We want you to love your new pieces! We accept returns and exchanges in accordance with our Returns Policy. Please review our Returns Policy for more information on how to return or exchange an item.

7. Faulty or Damaged Goods
If your item is faulty, damaged, or not as described, please contact us within 7 days of receiving your order. We will arrange for a solution as per our Returns Policy.

8. Intellectual Property
All content on our website, including but not limited to text, images, logos, and designs, is the property of LEMONY and is protected by copyright laws. You may not use, copy, or distribute any content from our site without express permission.

9. Privacy and Security
We are committed to protecting your privacy. For information on how we collect, store, and use your personal data, please refer to our Privacy Policy.

10. Liability
To the fullest extent permitted by law, LEMONY will not be held liable for any loss or damage arising from the use of this website or the purchase of products from our site. This includes indirect, incidental, or consequential damages.

11. Governing Law
These Terms and Conditions are governed by the laws of Australia. Any disputes will be resolved in accordance with Australian law and the jurisdiction of Australian courts.

12. Contact Us
If you have any questions or concerns about these Terms and Conditions, please feel free to contact us.